49% of Americans have low access to groceries. Grocery delivery can shrink that to 3%. With conversation the last few months centering around the explosion of online grocery and the efforts of the food industry to respond, brands and retailers have been reshaping their digital efforts to reach consumers. A major channel shift that had […]
The last three months feels like a lifetime of progression for online grocery. At the beginning of the year, 26% of Americans were using online grocery weekly1. Since then the COVID-19 pandemic has applied differential pressure to the grocery industry, as consumers have flocked to brick and mortar for pantry staples and waded into online […]
Since the advent of brand websites, product locators have been an important tool to connect passionate consumers to where they can find your products. Locators have been around seemingly forever, but grocery is evolving at a high pace. Is your product locator as old as Mr. Belding? Consider how your locator measures up to these […]
Grocery’s Stress Test In barely more than 100 hours, COVID-19 went from a looming threat on the horizon in the US to an all hands on deck nationwide response. The consumer response shifted from reactive health item stockpiling—items like face masks and hand sanitizer— to pantry stock piling. According to Nielsen, sales of rice, dried beans and water surged […]
A peek into the challenges and opportunities of the online grocery supply chain. In an earlier article we talked about what we believe are the main physical, experiential, and behavioral headwinds that remain with Online Grocery. More tweaking is needed in how the physical supply chain, the consumer experience, and shopper behavior come together to […]
Shoppers are test driving the new digital cart, and slowly converging the online and offline worlds As we’ve experienced and watched other industries evolve into the e-commerce age, it’s impossible not to contrast those more rapid evolutions with that of online food and grocery’s slower transformation. Depending on the measuring stick you use, online food […]
Best Practices for Grocery Digital Marketing In this final chapter of our three part series, we explore the top five Add to Cart best practices to consider that grease the impression-to-cart tracks. If you missed Part 1 or 2, access here. Best Practice #5: Listen & Learn from the data. In store behaviors aren’t a […]
Best Practices for Grocery Digital Marketing In Part 2 of this 3 part series, we continue to explore how brand leaders can transform their digital content into a helpful & clear path to cart. If you missed Part 1, access here. Best Practice #3: Own the Digital Shelf. Massive amounts of time, effort, and money have […]
Best Practices for Grocery Digital Marketing In this 3 part series, we will explore how brand leaders can transform their digital content into a helpful & clear path to cart. The State of the Union in Online Grocery is…dynamic. The retailer arms race continues, more consumers than ever are testing the waters, and digital aisles […]